All Scriptrunner "Script Listeners" Processes and "Script Fields" Mysteriously Disappeared

Hi,

All of our "Script Listeners" Processes and "Script Fields" setups have been  mysteriously disappeared (deleted) from the system. 

We've upgraded to Jira 7.5 few days ago. Everything was okay, including the existing of the Scriptrunner setups and suddenly they disappeared.

We've set them all again manually one-by-one and few minutes later they disappeared again. No signs and no records in DB.

Searching for clues in the log also came up with nothing.

Does someone have a clue? Has anyone experienced this phenomena? 

Please assist.

 

Thanks!

2 answers

0 votes

Hey Raf.

In right under a year of working with ScriptRunner I haven't heard anything like this. I heard about something similar, but all the information was still in the database.

Submit a support ticket at:

https://productsupport.adaptavist.com

We'll allocate some resources to help you solve your problem.

Cheers!

Dyelamos

Hello @Rafi Vita,

Were you able to resolve the issue with missing script listeners and script fields? Any information would be appreciated.

Hi John,

We found the cause - running "Test runner".

It had a Bug (SRJIRA-2581) which deleted the setup.

Adaptavist has already fixed the Bug so if you encountered the same, I believe that you need to update your SR version.

 

Good Luck!

Rafi

  

Hello @Rafi Vita,

Yes, I had used "Test runner" before the issue occurred. Glad to hear it is fixed now!

Thank you very much for the fast reply!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 25, 2018 in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

449 views 7 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you