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All Scriptrunner "Script Listeners" Processes and "Script Fields" Mysteriously Disappeared

Rafi Vita Dec 15, 2017


All of our "Script Listeners" Processes and "Script Fields" setups have been  mysteriously disappeared (deleted) from the system. 

We've upgraded to Jira 7.5 few days ago. Everything was okay, including the existing of the Scriptrunner setups and suddenly they disappeared.

We've set them all again manually one-by-one and few minutes later they disappeared again. No signs and no records in DB.

Searching for clues in the log also came up with nothing.

Does someone have a clue? Has anyone experienced this phenomena? 

Please assist.



2 answers

0 votes

Hey Raf.

In right under a year of working with ScriptRunner I haven't heard anything like this. I heard about something similar, but all the information was still in the database.

Submit a support ticket at:

We'll allocate some resources to help you solve your problem.



0 votes
John Hwhy Aug 20, 2018

Hello @Rafi Vita,

Were you able to resolve the issue with missing script listeners and script fields? Any information would be appreciated.

Rafi Vita Aug 20, 2018

Hi John,

We found the cause - running "Test runner".

It had a Bug (SRJIRA-2581) which deleted the setup.

Adaptavist has already fixed the Bug so if you encountered the same, I believe that you need to update your SR version.


Good Luck!



John Hwhy Aug 21, 2018

Hello @Rafi Vita,

Yes, I had used "Test runner" before the issue occurred. Glad to hear it is fixed now!

Thank you very much for the fast reply!

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