Alerts for Jira events posted into HipChat room

Alerts for regular messages seem to be working ok in the HipChat client (Windows).

However I am not alerted for Jira events integrated into a HipChat room. The integration works just fine. I am just not made aware of new events. I have to constantly remember to check the room to see whether new Jira events turned up or not.

Is there no way to be alerted for these events?

1 answer

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Accepted Answer
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Daniel Eads Community Champion Jun 13, 2017

Hi Daniel!

In JIRA, there's a setting for "dinging" the HipChat room when notifications are sent. Just make sure the box is checked - it's the very bottom option when you're configuring that particular notification.


Thanks Daniel.

That was set already. But just to try a gain I unchecked it, checked it again, and now we notifications. Don't know what was wrong there.


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