I have trying to alert scrum master and if possible assignee if time spent in Waiting for Resolv is more then 2 days.
I have installed Charting plugin. I could not write required (<,> type) query with "Time Spent" .
I have install Issue History Collector Plugin. On that plugin, plugin's custom field could not be used in Search queries.
What do you suggest me?
Create a filter for "status = waiting for resolv and updated < -2d". Subscribe to it, and it'll send you the list of matching issues via email.
You'll probably want to be a bit more clever than "updated < -2d", but it's a good starting point.
You can also use the same filter in gadgets and reports, and if you want to be really sneaky, use "jelly escalation" to fire updates and reminders.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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