I have trying to alert scrum master and if possible assignee if time spent in Waiting for Resolv is more then 2 days.
I have installed Charting plugin. I could not write required (<,> type) query with "Time Spent" .
I have install Issue History Collector Plugin. On that plugin, plugin's custom field could not be used in Search queries.
What do you suggest me?
Create a filter for "status = waiting for resolv and updated < -2d". Subscribe to it, and it'll send you the list of matching issues via email.
You'll probably want to be a bit more clever than "updated < -2d", but it's a good starting point.
You can also use the same filter in gadgets and reports, and if you want to be really sneaky, use "jelly escalation" to fire updates and reminders.
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