Aging report for tickets sitting in a swimlane

[Johnna Van]

Need help in creating an aging report for tickets in a Code Review swimlane as well as tickets in a UAT swimlane.

I need to track how long tickets have been sitting in these swimlanes.

[Ste]

Hi @Johnna Van

What are the swimlanes based on? Is it status?

If yes, one alternative is to use history searching to find issues which have been in a specific status within a given timeframe - for example:

project = 123 and status = UAT and status changed BEFORE 7d

^ This looks for all issues in UAT status which were last changed before one week ago. To visualise - you could then do one of these:

• Create a report in Confluence showing the number of issues in each filter
• Create a page in Confluence with Jira macro showing the issues in each filter
• Add quick filters to your board to highlight issues in these filters
• Have card colours on your board to show different levels of urgency for these filters

More information on History Searching can be found in this article.

Alternatively, if you want a specific amount of days visualised in a report you'd need to consider Time in Status or a similar app.

Ste