Need help in creating an aging report for tickets in a Code Review swimlane as well as tickets in a UAT swimlane.
I need to track how long tickets have been sitting in these swimlanes.
Hi @Johnna Van
What are the swimlanes based on? Is it status?
If yes, one alternative is to use history searching to find issues which have been in a specific status within a given timeframe - for example:
project = 123 and status = UAT and status changed BEFORE 7d
^ This looks for all issues in UAT status which were last changed before one week ago. To visualise - you could then do one of these:
More information on History Searching can be found in this article.
Alternatively, if you want a specific amount of days visualised in a report you'd need to consider Time in Status or a similar app.
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