It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Aging report for tickets sitting in a swimlane

Need help in creating an aging report for tickets in a Code Review swimlane as well as tickets in a UAT swimlane.

I need to track how long tickets have been sitting in these swimlanes.

1 answer

Hi @Johnna Van

What are the swimlanes based on? Is it status?

If yes, one alternative is to use history searching to find issues which have been in a specific status within a given timeframe - for example:

project = 123 and status = UAT and status changed BEFORE 7d

^ This looks for all issues in UAT status which were last changed before one week ago. To visualise - you could then do one of these:

  • Create a report in Confluence showing the number of issues in each filter
  • Create a page in Confluence with Jira macro showing the issues in each filter
  • Add quick filters to your board to highlight issues in these filters
  • Have card colours on your board to show different levels of urgency for these filters

More information on History Searching can be found in this article.

Alternatively, if you want a specific amount of days visualised in a report you'd need to consider Time in Status or a similar app.

Ste

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

The add-in you’ve been waiting for: Jira Cloud for Excel 🙌

Introducing Jira Cloud for Excel Here at the product integrations team at Atlassian, we are thrilled to announce the new Jira Cloud for Excel add-in! This add-in lets you export Jira data directly ...

960 views 8 25
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you