After migration Jira from server to cloud get this error 'User <admin> does not exist' ?

tried to migrate from JIRA server to on demand

I copied xml backup file and data to webdav.

After import I got white page with this msg

Sorry, we had some technical problems during your last operation.


When I open Request assistance find this error


com.atlassian.crowd.exception.runtime.UserNotFoundException: User <admin> does not exist

1 answer

0 vote
Paulo Junior Atlassian Team May 25, 2015

In this case, I would suggest you to open a support ticket at

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