After login to the JIRA.getting the blank screen not able to open system, addon or any tabs

Rohini S Patel October 30, 2017

After login to the JIRA.getting the blank screen not able to open system, addon or any tabs

 

Could you please suggest on it. It is very critical.

5 answers

0 votes
Rohini S Patel October 30, 2017

Could you please suggest on this. Is there any link to be modified.

Not even a single tab is opening

Nic Brough -Adaptavist-
Community Leader
Community Leader
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October 30, 2017

Please, read the log file.

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 30, 2017

You need to go on to the server and read the log file.

0 votes
Rohini S Patel October 30, 2017

 

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Getting this error when we click any of the tabs like system

0 votes
Rohini S Patel October 30, 2017

In the server?

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 30, 2017

What does the log say is going wrong?  (Under <jira home>/logs - atlassian-jira.log is the first log to look at)

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