After jira import I see some time logs duplicates in jira and I can't remove them

Oksana Kovalchuk March 30, 2018

I need to get assist from support team, to cleanup some issues related to jira import. 
Right now some of time logs are corrupted, so total time spent on single issue is multiplied by 2. I need to get it fixed asap

1 answer

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Soane
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 4, 2018

Hi Okasana,

I'm sorry to know you're facing this issue. Have you created a support ticket regarding it? In case you have not, we would recommend you to do so at support.atlassian.com.

We would need to check your instance and further details to troubleshoot this issue.

Thanks in advance.

Cheers,
Soane K.

Soane
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 4, 2018

Okasana,

I was able to create a ticket on your behalf. You should have received a notification in your email.

Cheers,
Soane K.

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