After issue resolve the resolution field always shows "Done" Edited

I created project with default jira workflow template(Project Management Workflow) and set resolution screen(Resolve issue screen) on transition "Done" but after issue status change when i select resolution to "Dublicate" or any other, issue Resolution field always shows "Done". what i'm doing wrong? or is there any way to set Resolution field value respectively what resolution i choose?

sorry for my bad english

1 answer

3 votes
Warren Levy Community Champion Nov 24, 2017

Hi Gio


It sounds as if the Transition has a Post function which is setting the Resolution to Done. So although you select Duplicate, after that the Post function may have a default of Done, which then gets set. You (or your Admin) should check the workflow and in particular the Post function

thanks warren for your reply. didn't mention that post function was set on transition. i removed it and resolution screen works fine now

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,711 views 17 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you