After install JIRA in my local , it can't be started.

Today , I install JIRA in my local , after installed ,JIRA can't be started.

And I can't see any log print to log files.

I saw in the document says:

"having CATALINA_HOME defined in another tomcat installation will make installation a pain"

but I have deleted CATALINA_HOME before I install JIRA.

It very strange.How can I check what cause the JIRA can't started?

1 answer

0 votes

Well, basically, it's still "look at the log files". Jira and Tomcat are attempting to write them, and the only time you won't get a log file is if you've seriously damaged your Tomcat installation. Even then, when you run the startup, it will tell you "I can't even write to a log file because...." and then terminate.

Start with how you are starting the system. What script do you run? If you're using a service, then step away from that for now, go find the Jira installation and just run the startup script in the /bin directory - that will tell you about any critical statup failures (like can't create log etc). If that works, then you WILL be getting a catalina.out file with further errors in it.

I think you might have misunderstood the document by the way. It tells you that you do not want to *define* Catalina_home before running Jira as it might confuse it (if you've got other systems using Tomcat on a box, then it might have been defined by them). I's a variable saying "Hey, Tomcat, use this directory as a home". It does NOT say "delete the home directory" (and if you've done that, you might need to reinstall...)

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