I have imported my team's information multiple times, excluding certain things each time. But no matter what I do, the sprint dates are ALWAYS wrong. Each sprint has set dates in JIRA but those don't get brought into my plan. They are a few days removed and never evenly.
Hi @Jaclyn Fine,
If you are on a self-hosted environment (server), it could be interesting to know what's the largest difference between your JIRA date and Portfolio date. If it's always either the same or a day difference then I'd advise checking your database, server instance and JIRA user timezone configuration.
If you are on a Cloud offering you could check the plan timezone configuration to ensure it matches your expectation (see Configuring working hours and days) and if that doesn't work then contacting support would be the way to go.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot