After downloading CRM for JIRA, my tab is invisible. What can i do?


image2014-11-16 20:9:38.png

1 answer

0 votes

I'm not sure which plugin you are referring to, but...

  • Go to Admin -> Manage addons
  • Find the CRM plugin in the list
  • Check that it is enabled
    • If it is, are there any disabled modules that look like they need to be enabled?
  • Is it licenced correctly?
  • Is it showing any errors, both on view, but also if you try to re-enable it if it were disabled?

This afternoon, I uninstall et reinstall.

Look at my manage addon...


image2014-11-16 20:30:40.png

Ok so what does the documentation for the plugin say about how to get it set up to allow access? My guess here is that it has some form of access model (more complex than most plugins "let everyone use it" approach), and you have not set it up to allow users in yet.

Thanks. You were right. My sit up wasn't complet. THANKS. (Sorry for my English).

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,804 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot