After created an issue, is it possible to go to different status based on the reporter?

[Tracy Qin]

Hi there,

I'm trying to configure workflow in JIRA 5.x would like the workflow can work like this:

Suppose there are 2 upcoming status for the Create issue, and here is the steps for them:

Create issue-> Status 1->Status2.

And two persons named Person A and Person B, both of them can create issues.

On one hand, after Person A create an issue, the status of this issue would be Status 1, and then Person B make a certain transition, finally the status of the issue would be Status2.

On the other hand, after Person B create an issue, the status would be Status 2, which means the issue would skip Status 1 and go directly to Status 2.

Is it possible to do it? If yes, what do I need to do then?

Thanks in advance,

[Nic Brough -Adaptavist-]

Not really. You create an issue, it has to go to one status. I suspect this is because it's immensely complicated to have floating targets in workflows, it's far easier to stick to something basic and clear and then build on that.

There is a basic way to work through this - first, make your workflow have transitions from "initial step" to any others you want to land on, and then use a listener to catch the "create" event and automatically push it through that transition. I've used the one in the Jira toolkit to do this a few times, but there are other plugins that make such listeners available - like the one Radu talked about.

[Tracy Qin]

Hi Nic,

Thank you for your suggestion, and I will try it later, could you provide me which tool do you use to implement this?

Thanks,

[Nic Brough -Adaptavist-]

I used the auto-transition listener in the "Jira Toolkit"

[Harry Chan]

Hi, you can do this using Script (Groovy) Runner. Jamie made a blog post about something similar here - http://blogs.onresolve.com/?p=235.

[Danielle Zhu]

Not sure what happened exactly - I thought I voted it up. Now I can't remove the down vote nor can I vote it up. "We're sorry, but an unknown error ocurred. Please try again in a while." Sorry Tracy, but I'll try again later.

[Radu Dumitriu]

Correct. I will vote it back

[Danielle Zhu]

Thanks Radu.

[Thomas Schlegel]

hmm, and why was this question downvoted ? I can't see anything to complain about it...

[Norman Abramovitz]

totally agre there is no reason for this question to be downgraded.

[Radu Dumitriu]

Many plugins offer an autotransition routine (including ours, JJupin).In this way, when executing postfunction reaching status1, you can jump in status2 conditionally.