After a failed attempt at migrating to a new server, Administrative access is broken

[Edward Morgan]

While attempting to restore/migrate an instance of JIRA, the import failed with an SQL error - invalid characters were in the XML file. After removing the invalid characters and attempting to restore again, administrative access is impossible.

Cause:

com.atlassian.crowd.exception.runtime.UserNotFoundException: User <jira_admin> does not exist

Stack Trace: hide

com.atlassian.crowd.exception.runtime.UserNotFoundException: User <jira_admin> does not exist

at com.atlassian.crowd.embedded.core.CrowdServiceImpl.setUserAttribute(CrowdServiceImpl.java:384)

at com.atlassian.crowd.embedded.core.CrowdServiceImpl.setUserAttribute(CrowdServiceImpl.java:363)

at com.atlassian.crowd.embedded.core.DelegatingCrowdService.setUserAttribute(DelegatingCrowdService.java:100)

at com.atlassian.crowd.embedded.core.FilteredCrowdServiceImpl.setUserAttribute(FilteredCrowdServiceImpl.java:43)

at com.atlassian.jira.security.login.LoginStoreImpl.setLong(LoginStoreImpl.java:136)

at com.atlassian.jira.security.login.LoginStoreImpl.recordLoginAttempt(LoginStoreImpl.java:77)

at com.atlassian.jira.security.login.LoginManagerImpl.recordLoginAttempt(LoginManagerImpl.java:330)

at com.atlassian.jira.security.login.LoginManagerImpl.authenticateWithoutElevatedCheck(LoginManagerImpl.java:190)

at com.atlassian.jira.web.action.admin.WebSudoAuthenticate.doValidation(WebSudoAuthenticate.java:127)

at webwork.action.ActionSupport.validate(ActionSupport.java:391)

at webwork.action.ActionSupport.execute(ActionSupport.java:162)

at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:82)

at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)

at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31)

at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16)

at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35)

at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:205)

at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:143)

at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:152)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:104)

at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:88)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)

at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)

at com.atlassian.jira.web.filters.SitemeshPageFilter.doFilter(SitemeshPageFilter.java:124)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:211)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:157)

at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)

at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81)

at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.web.monitor.ActiveRequestsFilter$PassToChainFilterFunc.doFilter(ActiveRequestsFilter.java:346)

at com.atlassian.jira.web.monitor.ActiveRequestsFilter$DebugLogFilterFunc.doFilter(ActiveRequestsFilter.java:463)

at com.atlassian.jira.web.monitor.ActiveRequestsFilter.doFilter(ActiveRequestsFilter.java:173)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:75)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:554)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)

at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)

at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)

at java.lang.Thread.run(Unknown Source)

Referer URL: http://108.166.76.68:8080/secure/admin/user/ViewUser.jspa?name=jira_admin

Build Information:

Uptime : N/A

Version : 5.0.1

Build Number : 721

Build Date : Thu Mar 15 00:00:00 CDT 2012

Build Revision : 838c4a0b95816e00f959efadbfe32a2139ca3829

Atlassian Partner : null

Installation Type : Standalone

Server ID : BZO7-GABP-12UC-R1R0

Server Information:

Application Server: Apache Tomcat/6.0.32

Servlet Version: 2.5

File Paths:

Location of entityengine.xml: file:/opt/atlassian-jira-5.0-standalone/atlassian-jira/WEB-INF/classes/entityengine.xml

Location of atlassian-jira.log: /var/jira-home/log/atlassian-jira.log

Memory Information:

Total Memory: 682 MB

Free Memory: 331 MB

Used Memory: 351 MB

Total PermGen Memory: 256 MB

Free PermGen Memory: 113 MB

Used PermGen Memory: 142 MB

System Information:

System Date : Sunday, 01 Apr 2012

System Time : 12:33:42 -0500

Current Working Directory : /opt/atlassian-jira-5.0-standalone/bin

Java Version : 1.6.0_26

Java Vendor : Sun Microsystems Inc.

JVM Version : 1.0

JVM Vendor : Sun Microsystems Inc.

JVM Implementation Version : 20.1-b02

Java Runtime : Java(TM) SE Runtime Environment

Java VM : Java HotSpot(TM) 64-Bit Server VM

User Name : sysadmin

User Timezone : America/Chicago

User Locale : English (United States)

System Encoding : UTF-8

Operating System : Linux 2.6.38-8-virtual

OS Architecture : amd64

Application Server Container :

Database type : mysql

Database JNDI address : mysql jdbc:mysql://127.0.0.1:3306/jira_issues?useUnicode=true&characterEncoding=UTF8&sessionVariables=storage_engine=InnoDB

Database URL : Hidden

Database version : 5.1.61-0ubuntu0.11.04.1

Database driver : MySQL-AB JDBC Driver mysql-connector-java-5.1.10 ( Revision: ${svn.Revision} )

External user management : OFF

JVM Input Arguments : -Djava.util.logging.config.file=/opt/atlassian-jira-5.0-standalone/conf/logging.properties -XX:MaxPermSize=256m -Xms256m -Xmx768m -Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -XX:+PrintGCDateStamps -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.endorsed.dirs=/opt/atlassian-jira-5.0-standalone/endorsed -Dcatalina.base=/opt/atlassian-jira-5.0-standalone -Dcatalina.home=/opt/atlassian-jira-5.0-standalone -Djava.io.tmpdir=/opt/atlassian-jira-5.0-standalone/temp

Language Info:

Installed languages: English (UK)

English (United States)

French (France)

German (Germany)

Japanese (Japan)

Spanish (Spain)

Default language:English (United States) - System Default

Request Information:

- Request URL: http://108.166.76.68:8080/500page.jsp

- Scheme: http

- Server: 108.166.76.68

- Port: 8080

- URI: /500page.jsp

- Context Path:

- - Servlet Path: /500page.jsp

- - Path Info: null

- - Query String:

Request Attributes

- javax.servlet.forward.request_uri : /secure/admin/WebSudoAuthenticate.jspa

- javax.servlet.forward.context_path :

- javax.servlet.forward.servlet_path : /secure/admin/WebSudoAuthenticate.jspa

- javax.servlet.forward.path_info : /500page.jsp

- os_securityfilter_already_filtered : true

- com.atlassian.jira.web.filters.JiraPostEncodingFilter_alreadyfiltered : true

- jira.session.max.inactive.interval : 18000

- jira.request.time.micros : 0

- com.newrelic.agent.TRANSACTION_NAME : /secure/admin/*

- atlassian.core.seraph.original.url : /secure/admin/WebSudoAuthenticate.jspa

- javax.servlet.error.servlet_name : action

- com.atlassian.jira.web.filters.JiraFirstFilter_alreadyfiltered : true

- com.atlassian.gzipfilter.GzipFilter_already_filtered : true

- loginfilter.already.filtered : true

- com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true

- jira.webwork.generic.dispatcher : webwork.dispatcher.GenericDispatcher@22503538

- com.atlassian.jira.web.filters.JiraLastFilter_alreadyfiltered : true

- com.atlassian.jira.web.filters.accesslog.AccessLogFilter_already_filtered : true

- javax.servlet.error.message :

- jira.session.last.accessed.time : 1333301614549

- webwork.result : Value stack =========== ===========

- jira.request.username : jira_admin

- javax.servlet.error.request_uri : /secure/admin/WebSudoAuthenticate.jspa

- com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter_already_filtered : true

- com.atlassian.seraph.auth.LoginReason : OK

- jira.webwork.cleanup : false

- jira.request.id : 753x196x1

- javax.servlet.error.status_code : 500

- jira.request.start.millis : 1333301622049

- com.atlassian.jira.web.filters.accesslog.AccessLogRequestInfoexit.called : true

- com.atlassian.core.filters.HeaderSanitisingFilter_already_filtered : true

- jira.request.assession.id : 5q8d0h

- javax.servlet.error.exception : javax.servlet.ServletException: com.atlassian.crowd.exception.runtime.UserNotFoundException: User <jira_admin> does not exist

Request Logging

0 log statements generated by this request:

Listeners

- Issue Assignment Listener (com.atlassian.jira.event.listeners.history.IssueAssignHistoryListener)

- Issue Event Listener (com.soyatec.jira.plugins.GanttIssueEventListener)

- Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener)

- Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener)

Services

- Backup Service (com.atlassian.jira.service.services.export.ExportService)

- Delay: 720 minutes

- Mail Queue Service (com.atlassian.jira.service.services.mail.MailQueueService)

- Delay: 1 minutes

- Service Provider Token Remover (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)

- Delay: 480 minutes

- com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)

- Delay: 1 minutes

- com.atlassian.streams.internal.ActivityProviderConnectionMonitorImpl:activityProviderMonitor (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)

- Delay: 15 minutes

- upmPluginLicenseExpiryCheckSchedulerJob (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)

- Delay: 60 minutes

- upmPluginNotificationJob (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)

- Delay: 1440 minutes

- upmPluginUpgradeCheckJob (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)

- Delay: 1440 minutes

Plugins

- ActiveObjects Plugin - OSGi Bundle 0.19.7 - Plugin by Atlassian

- Enabled

- Admin Menu Sections 1.0 - Plugin by Atlassian

- Enabled

- Apache HttpClient OSGi bundle 4.0 - Plugin by Apache Software Foundation

- Enabled

- Apache HttpCore OSGi bundle 4.0 - Plugin by Apache Software Foundation

- Enabled

- Applinks Product Plugin 3.6.4 - Plugin by Atlassian

- Enabled

- build: 10

- Atlassian Embedded Crowd - Administration Plugin 1.3.7 - Plugin by Atlassian

- Enabled

- Atlassian Gadgets OAuth Service Provider Plugin 3.1.21 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Admin Quick Navigation 5.0.1 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Admin Summary Component 5.0.1 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Application Properties 5.0.1 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Closure Template Renderer 5.0.1 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Common AppLinks Based Issue Link Plugin 5.0.1 - Plugin by ${project.organization.name}

- Enabled

- Atlassian JIRA - Plugins - Confluence Link 5.0.1 - Plugin by ${project.organization.name}

- Enabled

- Atlassian JIRA - Plugins - Gadgets Plugin 5.0.1 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Issue Web Link 5.0.1 - Plugin by ${project.organization.name}

- Enabled

- Atlassian JIRA - Plugins - Look And Feel Logo Upload Plugin 5.0.1 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Mail Plugin 5.0.1 - Plugin by ${project.organization.name}

- Enabled

- Atlassian JIRA - Plugins - OAuth Consumer SPI 5.0.1 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - OAuth Service Provider SPI 5.0.1 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Project Config Plugin 5.0.1 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Quick Edit Plugin 1.0.36 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - REST Plugin 5.0.1 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - Remote JIRA Link 5.0.1 - Plugin by ${project.organization.name}

- Enabled

- Atlassian JIRA - Plugins - SAL Plugin 5.0.1 - Plugin by Atlassian Software Systems

- Enabled

- Atlassian JIRA - Plugins - Share Content Component 5.0.1 - Plugin by Atlassian

- Enabled

- Atlassian JIRA - Plugins - View Issue Panels 5.0.1 - Plugin by ${project.organization.name}

- Enabled

- Atlassian OAuth Admin Plugin 1.3.10 - Plugin by Atlassian

- Enabled

- Atlassian OAuth Consumer Plugin 1.3.10 - Plugin by Atlassian

- Enabled

- Atlassian OAuth Consumer SPI 1.3.10 - Plugin by Atlassian

- Enabled

- Atlassian OAuth Service Provider Plugin 1.3.10 - Plugin by Atlassian

- Enabled

- Atlassian OAuth Service Provider SPI 1.3.10 - Plugin by Atlassian

- Enabled

- Atlassian REST - Module Types 2.5.5.1 - Plugin by Atlassian

- Enabled

- Atlassian Soy Templates - Plugin 1.0.0-m3 - Plugin by Atlassian

- Enabled

- Atlassian Template Renderer API 1.3.1 - Plugin by Atlassian

- Enabled

- Atlassian Template Renderer Velocity 1.6 Plugin 1.3.1 - Plugin by Atlassian

- Enabled

- Atlassian UI Plugin 3.5.5 - Plugin by Atlassian

- Enabled

- Atlassian Universal Plugin Manager Plugin 2.0.5 - Plugin by Atlassian Pty Ltd

- Enabled

- Content Link Resolvers Plugin 1.0 - Plugin by Atlassian

- Enabled

- Crowd REST API 1.0 - Plugin by Atlassian Software Systems

- Enabled

- Crowd REST API 1.0 - Plugin by Atlassian Software Systems

- Enabled

- Crowd System Password Encoders 1.0 - Plugin by Atlassian Software Systems

- Enabled

- Custom Field Types & Searchers 1.0 - Plugin by Atlassian

- Enabled

- Embedded Gadgets Plugin 3.1.21 - Plugin by Atlassian

- Enabled

- English (United Kingdom) Language Pack 5.0.1 - Plugin by Atlassian

- Enabled

- English (United States) Language Pack 5.0.1 - Plugin by Atlassian

- Enabled

- FishEye Plugin 5.0.1 - Plugin by Atlassian Software Systems

- Enabled

- French (France) Language Pack 5.0.1-rc1-v2r1732-2012-03-13 - Plugin by Atlassian Community

- Enabled

- Gadget Dashboard Plugin 3.1.21 - Plugin by Atlassian

- Enabled

- Gadget Directory Plugin 3.1.21 - Plugin by Atlassian

- Enabled

- Gadget Spec Publisher Plugin 3.1.21 - Plugin by Atlassian

- Enabled

- German (Germany) Language Pack 5.0.1-rc1-v2r4572-2012-03-13 - Plugin by Atlassian Community

- Enabled

- ICU4J 3.8.0.1 - Plugin by Atlassian Pty Ltd

- Enabled

- Issue Operations Plugin 1.0 - Plugin by Atlassian

- Enabled

- Issue Tab Panels Plugin 1.0 - Plugin by Atlassian

- Enabled

- Issue Views Plugin 1.0 - Plugin by Atlassian

- Enabled

- JDOM DOM Processor 1.0.0 - Plugin by SpringSource

- Enabled

- JIRA Active Objects SPI implementation 0.19.7 - Plugin by Atlassian Software Systems

- Enabled

- JIRA Activity Stream Plugin 5.1.0 - Plugin by Atlassian

- Enabled

- JIRA Bamboo Plugin 5.0 - Plugin by Atlassian Software Systems Pty Ltd

- Enabled

- configure.url: /secure/admin/jira/ViewBambooApplicationLinks.jspa

- JIRA Feedback Plugin 1.1.6 - Plugin by Atlassian

- Enabled

- JIRA Footer 1.0 - Plugin by Atlassian

- Enabled

- JIRA Importers Plugin (JIM) 4.1.3 - Plugin by Atlassian

- Enabled

- JIRA JSON-RPC Plugin 1.0.4 - Plugin by Atlassian Software

- Enabled

- JIRA Streams Inline Actions Plugin 5.1.0 - Plugin by Atlassian Software Systems Pty Ltd

- Enabled

- JIRA Usage Hints 1.0 - Plugin by Atlassian

- Enabled

- JIRA Welcome Plugin 1.1.6 - Plugin by Atlassian

- Enabled

- JQL Functions 1.0 - Plugin by Atlassian

- Enabled

- JSON Library 20070829.0.0.1 - Plugin by Atlassian Pty Ltd

- Enabled

- Japanese (Japan) Language Pack 5.0.1-rc1-v2r10394-2012-03-07 - Plugin by Atlassian Community

- Enabled

- Keyboard Shortcuts Plugin 1.0 - Plugin by Atlassian

- Enabled

- Neko HTML 1.9.12.1 - Plugin by Atlassian Pty Ltd

- Enabled

- Opensocial Plugin 3.1.21 - Plugin by Atlassian

- Enabled

- Preset Filters Sections 1.0 - Plugin by Atlassian

- Enabled

- Project Panels Plugin 1.0 - Plugin by Atlassian

- Enabled

- Project Role Actors Plugin 1.0 - Plugin by Atlassian

- Enabled

- ROME, RSS and atOM utilitiEs for Java 1.0 - Plugin by Sun Microsystems

- Enabled

- ROME: RSS/Atom syndication and publishing tools 0.9.0 - Plugin by SpringSource

- Enabled

- RPC JIRA Plugin 5.0.5 - Plugin by Atlassian

- Enabled

- Renderer Component Factories Plugin 1.0 - Plugin by Atlassian

- Enabled

- Renderer Plugin 1.0 - Plugin by Atlassian

- Enabled

- Reports Plugin 1.0 - Plugin by Atlassian

- Enabled

- Spanish (Spain) Language Pack 5.0.1-rc1-v2r7218-2012-03-13 - Plugin by Atlassian Community

- Enabled

- Streams API 5.1.0 - Plugin by Atlassian

- Enabled

- Streams Core Plugin 5.1.0 - Plugin by Atlassian Software Systems Pty Ltd

- Enabled

- Streams Inline Actions Plugin 5.1.0 - Plugin by Atlassian Software Systems Pty Ltd

- Enabled

- Streams Plugin 5.1.0 - Plugin by Atlassian Software Systems Pty Ltd

- Enabled

- Streams SPI 5.1.0 - Plugin by Atlassian

- Enabled

- Streams Third Party Provider Plugin 5.1.0 - Plugin by Atlassian

- Enabled

- Support Tools Plugin 2.9.5 - Plugin by Atlassian Support

- Enabled

- Top Navigation Bar 1.0 - Plugin by Atlassian

- Enabled

- User Format 1.0 - Plugin by Atlassian

- Enabled

- User Navigation Bar Sections 1.0 - Plugin by Atlassian

- Enabled

- User Profile Links 1.0 - Plugin by Atlassian

- Enabled

- User Profile Panels 1.0 - Plugin by Atlassian

- Enabled

- View Project Operations Sections 1.0 - Plugin by Atlassian

- Enabled

- Web Resources Plugin 1.0 - Plugin by Atlassian

- Enabled

- Webwork Plugin 1.0 - Plugin by Atlassian

- Enabled

- Wiki Renderer Macros Plugin 1.0 - Plugin by Atlassian

- Enabled

- Workflow Designer Plugin 2.5.4 - Plugin by Atlassian

- Enabled

- Workflow Plugin 1.0 - Plugin by Atlassian

- Enabled

- jira-ical-feed 1.0.4 - Plugin by Atlassian

- Enabled

[Colin Goudie]

So this is with JIRA version 5? Are you migrating from version 5 as well and just moving it to another server?

If so, you shouldn't use the XML backup method.

Just copy the database and JIRA home and put it on the new server.

[Fazila ashraf]

Hi Edward

How did you resolve this issue? Even i am stuck up with the same :(