After Uninstall of JIRA Agile; JIRA is Acting Slow, recieving LEXO_RANK Errors

We are no longer using JIRA Agile. I have uninstalled it from our test JIRA instance. Since then our instance of JIRA is running slow and I am recieving the following error message mutliple times in my logs concerning LEXO_RANK which I assume is left over from Agile. Am I missing something or extra clean up that needs to be done?

2015-09-09 08:36:49,995 lexorank-executor-thread-0 ERROR ServiceRunner    LEXO_RANK_SCHEDULER_JOB [service.lexorank.balance.LexoRankBalancingService] service proxy has been destroyed

org.springframework.osgi.service.importer.ServiceProxyDestroyedException: service proxy has been destroyed

    at org.springframework.osgi.service.importer.support.internal.aop.ServiceDynamicInterceptor$ServiceLookUpCallback.doWithRetry(ServiceDynamicInterceptor.java:105)

    at org.springframework.osgi.service.importer.support.internal.support.RetryTemplate.execute(RetryTemplate.java:83)

    at org.springframework.osgi.service.importer.support.internal.aop.ServiceDynamicInterceptor.lookupService(ServiceDynamicInterceptor.java:430)

    at org.springframework.osgi.service.importer.support.internal.aop.ServiceDynamicInterceptor.getTarget(ServiceDynamicInterceptor.java:415)

    at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)

    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)

    at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)

    at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)

    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)

    at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)

    at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)

    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)

    at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)

    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)

    at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)

    at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)

    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)

    at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)

    at com.sun.proxy.$Proxy1979.find(Unknown Source)

    at com.atlassian.greenhopper.manager.lexorank.balancer.BalancerEntryDao.list(BalancerEntryDao.java:16)

    at com.atlassian.greenhopper.manager.lexorank.balancer.BalancerEntryManagerImpl.list(BalancerEntryManagerImpl.java:75)

    at com.atlassian.greenhopper.service.lexorank.balance.LexoRankScheduledBalanceHandler.run(LexoRankScheduledBalanceHandler.java:41)

    at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)

    at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)

    at java.util.concurrent.FutureTask.run(Unknown Source)

    at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

    at java.lang.Thread.run(Unknown Source)

1 answer

1 accepted

Hi

What you can do is delete the plugin cache folders, re-index and reboot the JIRA server.

If it stilldoes not fix then i would suggest to re-install the plugin and then disable jira-agile (instead of uninstalling it)

Hope this helps.

Pilar

Ah ha this worked perfect I didn't even think about deleting the plugin cache folders. I am no longer seeing the errors or the slow downs! Thank you.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,026 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot