After I upgrade from JIRA 5.2 to Jira 6.4 it takes an hour to 'Stop-JIRA'

Rajiv Karamat June 10, 2015

Hi,

Does anybody have an idea what causes this? Is there something I can do to make it stop within a minute (as usual)?

Regards,

Rajiv

2 answers

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Answer accepted
Rahul K June 11, 2015

Enable more logging and see what is happening when you stop JIRA. Mostly it will be some plugin which you have installed which is taking time to shut down. Try to disable plugins and then shutdown jira.

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Paulo Hennig
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 11, 2015

Hello Rajiv,

Your log files could give a clear spot about where is the root cause of this problem.

In additional with the community support and if you face some trouble checking your log files, feel free to create a ticket at support.atlassian.com where our Support Engineers can also help you in that case.

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