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After Admin import facing workflow related issues

Hello Team,

Many thanks in advance.

I did bulk import in my jira instance by importing csv file.

Many issues are there who are change its type like story to feature and feature to story.

In import file, status column is present so all status values are also present in workflow. 

After import some issue are showing wrong transitions on issue view screen but workflow attached to issues are good one only

Could you please suggest solution on this topic


2 answers

2 accepted

0 votes
Answer accepted
Iago Docando Community Leader Jan 13, 2021

It is difficult to know the cause for sure with the information at hand but I would suspect that you need to check issuetype schema, workflow schema, field schema...

Maybe you imported issues with certain values that are simply not compatible with the current configuration of your project.

0 votes
Answer accepted
Daniel Ebers Community Leader Jan 13, 2021

Hi @Pavan

to be honest I did not get the whole picture of problems you are facing right now - except that after a CSV import statuses along with other data seems mixed up.

You could try to check with "Integrity Checker" if something related to the database surfaces by the means of some trouble:

Depending on the output you will likely need to dig deeper - you could come back to community as with more information somebody experienced could be able to say something more specific.
First step would be to understand what happened to your system and what the cause for that what you are seeing is.
After that a troubleshooting could probably initiated.


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