Advanced Search and Custom fields

[Rick Davey]

I want to create a filter that searches for all empty assignments.  I use a Group Assignment custom field as well as the normal person assignment field.    So I only want issues that are empty in both  assignment fields.  

I'm using this but it is being rejected by the search filter.  Any way that I can form the search correctly?

status in (Open, "In Progress", Reopened, Resolved, "On Hold", "To Do") AND assignee in (EMPTY) AND "Group Assignee" is EMPTY

[Matheus Fernandes]

Rick,

When you mention:

it is being rejected by the search filter

Is there any error messages returned? Please share that with us.

Also, are you using any context for the custom field "Group Assignee", such as restricting for certain projects or issue types only?

[Rick Davey]

No response.   I "save as" the the revised filter and when that is done it has removed the last part of the filter query..So it comes back as "status in (Open, "In Progress", Reopened, Resolved, "On Hold", "To Do") AND assignee in (EMPTY) "

[Matheus Fernandes]

Just to be sure, after you are adding "AND "Group Assignee" is EMPTY", did you run the filter? So, let's say you have a filter, you open it, edit it, you need to run it before you are able to save the modifications.

[Joao Palharini]

Hi Rick!

Normally, when you add new Custom Fields (or make changes other sections that deal with searches), you may have to re-index JIRA. Have you performed a re-index after adding those fields?

Cheers!

Joao

[Rick Davey]

Yes and just did the reindex again same result

[Nic Brough [Adaptavist]]

You've got 

status in (Open, "In Progress", Reopened, Resolved, "On Hold", "To Do") AND assignee in (EMPTY) AND "Group Assignee" is EMPTY

Which looks slightly wrong to me - specfically "assignee in (empty)" doesn't have the right ring.  Could you try

status in (Open, "In Progress", Reopened, Resolved, "On Hold", "To Do") AND assignee is empty AND "Group Assignee" is EMPTY

[Nic Brough [Adaptavist]]

(Oh, also try "assignee = unassigned" - that might be better too)

[Ansar Rezaei]

assignee in (EMPTY) is correct according to JIRA Auto JQL generator. I think it maybe related to indexing :)

[Matheus Fernandes]

Although assignee = unassigned would likely be better performance wise, they both are the same as far as the results they'll bring. As far as index related, that shouldn't be the case, otherwise the filter would be saved, just would not return anything. :/

[Matheus Fernandes]

And he said he just re-indexed :p