Yes, you can manage permissions to external clients. This can be achieved using your permission scheme or project roles.
Scenario 1 - Create a project role "External Clients" and add the required group of people to it and in permission scheme add this project role to for View Issues and Comment Issues permission.
Scenario 2 - If you have external AD group for external clients, add them directly to View Issues and Comment Issues permission.
Note:- On both scenarios make sure that you are not provided any other permissions for this ProjectRole or AD group to get other permission access.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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