Administrator privileges are required?

[Lee Correll]

I have a script that validates an action against a list of members defined in JIRA.

Last Friday, that script worked.

Now, that script, using the same credentials, does not, and I get an error

{"errorMessages":["You are not authorized to perform this action. Administrator privileges are required."],"errors":{}}

So I figured Atlassian made a change requiring Administrative access to get a list of users.

I granted administrative access to a virtual user, just to see if that solved the problem.

It does not.

Anybody got any ideas?

[Jobin Kuruvilla [Adaptavist]]

To get a list of users, you need "Browse Users" global permission. Not administration rights.

[Lee Correll]

The credentials I'm using are part of a group that has the "Browse Users" global permission. I'd think that Administrative rights already included that permission.

[Nic Brough -Adaptavist-]

It does not. Admin rights give you the ability to administrate the system. Browsing users is something for the end-users of the system

As an admin, you can list the users, add/update/delete them, search for them and so-on, but "browse user" rights applies to the handling of user fields in the issue data.

Anyway, you say you're in a "browse users" group, so that should not be the problem. You may need to start looking in the logs.

[Lee Correll]

Interesting. Well, since this is OnDemand, I can't do that. Perhaps it's time to raise an issue with Atlassian.

[Nic Brough -Adaptavist-]

Ah, sorry, I missed the tag. Yes, this should be with Atlassian support because it sounds like your REST process should be able to "browse users".