Administrator privileges are required?

I have a script that validates an action against a list of members defined in JIRA.

Last Friday, that script worked.

Now, that script, using the same credentials, does not, and I get an error

{"errorMessages":["You are not authorized to perform this action. Administrator privileges are required."],"errors":{}}

So I figured Atlassian made a change requiring Administrative access to get a list of users.

I granted administrative access to a virtual user, just to see if that solved the problem.

It does not.

Anybody got any ideas?

1 answer

0 votes

To get a list of users, you need "Browse Users" global permission. Not administration rights.

The credentials I'm using are part of a group that has the "Browse Users" global permission. I'd think that Administrative rights already included that permission.

It does not. Admin rights give you the ability to administrate the system. Browsing users is something for the end-users of the system

As an admin, you can list the users, add/update/delete them, search for them and so-on, but "browse user" rights applies to the handling of user fields in the issue data.

Anyway, you say you're in a "browse users" group, so that should not be the problem. You may need to start looking in the logs.

Interesting. Well, since this is OnDemand, I can't do that. Perhaps it's time to raise an issue with Atlassian.

Ah, sorry, I missed the tag. Yes, this should be with Atlassian support because it sounds like your REST process should be able to "browse users".

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