you can simply use this url for forgot login details
You may need to acces your former employee's mail box ,
With the admin password , you can then transfer the "product" to your new atlassian account or change the email/password
if you can not acces your former employee's mail box and/or transfer the product and/or change the technical/admin contact, simply use the forms 'billing and licensing information' and 'my OnDemande subscription':
If there is no other user with JIRA System Administrator permsisions. You would have to overwrite the password from the database. This documentation shows you how: https://confluence.atlassian.com/display/JIRA/Retrieving+the+JIRA+Administrator
You need to mark one of the answers as correct to stop it asking you to. (They're not tickets, they're questions - with answers). Look to the left of the avatar of the person with the best answer for a tick mark (in this case, probably your own where Atlassian raised an issue for you)
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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