I'm an admin for both JIRA and my project, but for issues that are not assigned to me specifically, I can't close a ticket. I'm also unable to "start work" but can do things like move or delete the ticket.. I checked the permission settings and I'm an admin for the project as well. Any thoughts? Thanks in advance.
Actually, it was a bit weird. I did check the Workflow settings yesterday and the Close Issue step contained this condition: Only users with Close Issues permission can execute this transition.
I thought that was sufficient, but it wasn't so I ended up adding "Only users in project role Administrators can execute this transition" which did the trick.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs