What version of JIRA are you using?
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the log file show us :
2014-12-19 16:25:11,637 http-443-14 ERROR admin 985x86783x1 18pqofg 192.168.11.118 /secure/admin/user/BulkEditUserGroups!default.jspa [webwork.util.ValueStack] query="allVisibleGroups" {[id="allVisibleGroups" type="8" values=""]}
java.lang.reflect.InvocationTargetException
at sun.reflect.GeneratedMethodAccessor634.invoke(Unknown Source
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
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