I've given administrative rights to a new user in my group -- he has the highest levels of persmissions for both JIRA and Confluence, but he is unable to view pages in JIRA or create tasks through JIRA. Confluence is fine. Help please?
Having "the highest levels of persmissions" does not mean that the user has permission to create content in JIRA/Confluence. There is a quick way to figure out what permission a user has is JIRA (https://marketplace.atlassian.com/plugins/com.atlassian.jira.plugins.jira-admin-helper-plugin). For Confluence, thats abit harder. You will have to first check the page restrictions, then space permission and last global permission.
Another way to put this: Admin rights give you admin rights. Browse rights give you browse rights. They are separate permissions.
As an admin, your new user will be able to investigate his permissions, but I think they'll find they don't have any browse rights. Of course, as an admin, they can also fix it.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs