Admin Access in JIRA

I just installed JIRA. I was asked to set up an account during the initial setup and I did that. Now when I log in with that account I had no admin access. I have a dashboard with the "Welcome" message and the options to "See a project in action", "Create a new project" and "import from another tool". Is there any way to fix this from the configuration files? Should I uninstall and reinstall?

1 answer

If you got to the little "cog" wheel and got to user-management.  Search for your own name (useraccount) and check your groups.  See if your user is a member of the jira-administrators group.  If it is not, see if you can add yourself to that group.

Ok - Solved. It turns out you MUST create a project of some sort (even test) before you get to the ability to change options and have a cog wheel. 

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,319 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot