Adding watchers via email using the CC field

[Nelson Jimenez Manio]

Hi,

I have setup Jira to create a ticket via email. Can I automatically add watchers using the CC field when sending the mail to create the ticket ?

Regards,

Nelson

[darylchuah · Accepted solution]

Yes you can, provided the JIRA users must already exist in JIRA's userbase, and must have an email address.

There is a CC Watchers option that you can select when you creating a mail handler. For more information, please refer to this documentation: https://confluence.atlassian.com/display/JIRA/Creating+Issues+and+Comments+from+Email

[Nelson Jimenez Manio]

Is this available for all Jira Version ?

[Nelson Jimenez Manio]

Found it. thanks

[darylchuah]

Glad to hear that you found it :) Please vote and accept my answer. Thanks :)