Adding watchers via email using the CC field

Hi,

I have setup Jira to create a ticket via email. Can I automatically add watchers using the CC field when sending the mail to create the ticket ?

Regards,

Nelson

1 answer

1 accepted

2 votes
Daryl Chuah Atlassian Team Feb 26, 2013

Yes you can, provided the JIRA users must already exist in JIRA's userbase, and must have an email address.

There is a CC Watchers option that you can select when you creating a mail handler. For more information, please refer to this documentation: https://confluence.atlassian.com/display/JIRA/Creating+Issues+and+Comments+from+Email

Is this available for all Jira Version ?

Daryl Chuah Atlassian Team Feb 26, 2013

Glad to hear that you found it :) Please vote and accept my answer. Thanks :)

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