Adding watchers via email using the CC field

Hi,

I have setup Jira to create a ticket via email. Can I automatically add watchers using the CC field when sending the mail to create the ticket ?

Regards,

Nelson

1 answer

1 accepted

2 votes
Accepted answer
Daryl Chuah Atlassian Team Feb 26, 2013

Yes you can, provided the JIRA users must already exist in JIRA's userbase, and must have an email address.

There is a CC Watchers option that you can select when you creating a mail handler. For more information, please refer to this documentation: https://confluence.atlassian.com/display/JIRA/Creating+Issues+and+Comments+from+Email

Is this available for all Jira Version ?

Daryl Chuah Atlassian Team Feb 26, 2013

Glad to hear that you found it :) Please vote and accept my answer. Thanks :)

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