I'd like to be able to invite people to have an overview of a service desk, without them being able to action issues, giving them essentially read only access. Basically, adding them as a watcher as apposed to an agent. I know it's possible to be added to specific issues, but is it possible for an entire service desk?
That depends on the version of Service Desk you have.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot