Adding new Issue Types is not working

Hi , 

Ive this strange issue , a fresh installation of JIRA and am trying to add new Issue Types 

When i Click Add , its flicking and nothing happen , not issue added its like function is not working,..

please advise . 

im using latest version of JIRA sever  



5 answers

1 vote
Joe Pitt Community Champion Sep 13, 2014

It sounds like this would be better handled by opening an issue with Atlassian support. This is a user forum, not support

1 vote
Daryl Chuah Atlassian Team Sep 13, 2014

Can you please activate safe mode which will disable all third-party plugin (Administration > Plugins > Manage Add-ons > Enable Safe Mode) and try to see if the problem is still reproducible or not ? This will allow us to determine whether this issue is cause by any of the third-party plugins installed into your JIRA instance.

If problem continue to persist, can you please try to raise a support request in https://support.atlassian.com

0 vote
Maarten Cautreels Community Champion Sep 13, 2014

What browser are you using? Did you really let the page finish loading completely? Sometimes JIRA needs to rebuild some of the css and javascript files which may cause pages to load for a long time once. (up to 5 minutes).

tested on chrome /firefox linux / widnows machine , ive waited for more than 30 mints , when i click on the button after i pit type and desc its loading for sec and nothing the box still open

I did that and no luck i just open ticket with support now

 

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

82 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you