Adding new Issue Types is not working

Hi , 

Ive this strange issue , a fresh installation of JIRA and am trying to add new Issue Types 

When i Click Add , its flicking and nothing happen , not issue added its like function is not working,..

please advise . 

im using latest version of JIRA sever  



5 answers

1 vote
Joe Pitt Community Champion Sep 13, 2014

It sounds like this would be better handled by opening an issue with Atlassian support. This is a user forum, not support

1 vote
Daryl Chuah Atlassian Team Sep 13, 2014

Can you please activate safe mode which will disable all third-party plugin (Administration > Plugins > Manage Add-ons > Enable Safe Mode) and try to see if the problem is still reproducible or not ? This will allow us to determine whether this issue is cause by any of the third-party plugins installed into your JIRA instance.

If problem continue to persist, can you please try to raise a support request in https://support.atlassian.com

0 votes
Maarten Cautreels Community Champion Sep 13, 2014

What browser are you using? Did you really let the page finish loading completely? Sometimes JIRA needs to rebuild some of the css and javascript files which may cause pages to load for a long time once. (up to 5 minutes).

tested on chrome /firefox linux / widnows machine , ive waited for more than 30 mints , when i click on the button after i pit type and desc its loading for sec and nothing the box still open

I did that and no luck i just open ticket with support now

 

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