I'd like to add geographic information to my tickets but I don't know where to start.
My aim is to search for tickets afterwards based on a specific area I select.
To be honest, if you would like to include the geographic information to parsed into a JIRA issue, it will gonna need a custom API to do that however currently JIRA does not provide this kind of API itself as you will need to either customize and rewrite it from scratch (which is going to be a very time-consuming/tedios job).
As an alternative, perhaps you can just create a location custom field make it as a required field so that whenever user raised a JIRA issue, they are compulsory to fill up the location field, then later on you may just search based on the location/area field in the issue navigator to sum up all the tickets that you would like to view.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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