I have followed the following link
for adding a custom field in the create issue and it works. However, the field doesn't appear in the automated jira generated email when you add a comment. Basically I want the field to appear on every automated jira generated email when I modify the issue.
I believe the summary of the commented email is pulling out from this line in issuecommented.vm
eg: I want the custom field "PRISM #: 445667890" to be in the body of the email
Project: Change Problem Management System
Issue Type: Minor - Grade 1
Reporter: Andrew Belford
Assignee: Andrew Belford
PRISM #: 445667890
instead of appearing anything in the body, if you know what I mean
This is part of the above documentation
atlassian-jira/WEB-INF/classes/templates/email/text/includes/issuesummary.vm you will want:
However, it appears that it doesn't work. I was told that the documentation hasn't been updated which is the reason why I am asking around for help
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