I have followed the following link
for adding a custom field in the create issue and it works. However, the field doesn't appear in the automated jira generated email when you add a comment. Basically I want the field to appear on every automated jira generated email when I modify the issue.
I believe the summary of the commented email is pulling out from this line in issuecommented.vm
eg: I want the custom field "PRISM #: 445667890" to be in the body of the email
Project: Change Problem Management System
Issue Type: Minor - Grade 1
Reporter: Andrew Belford
Assignee: Andrew Belford
PRISM #: 445667890
instead of appearing anything in the body, if you know what I mean
This is part of the above documentation
atlassian-jira/WEB-INF/classes/templates/email/text/includes/issuesummary.vm you will want:
However, it appears that it doesn't work. I was told that the documentation hasn't been updated which is the reason why I am asking around for help
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot