Adding a Message Custom Field (for view) to Jira on demand


Hoping you can help. I am using JIRA on demand and I am trying to add a Message Custom Field (for view) to a screen. I've installed Toolkit, edited the default value and added it to the screen. 

However I'm not seeing anything on the screen when its triggered. Its very strange as I can add other fields, just not these!

Any tips?

Thanks in advance!

1 answer

This widget could not be displayed.

You say "when it is triggered" - does that mean you are looking at it on the issue view screen?

Yes, so in this case its a screen for adding detail to a task in JIRA agile. My workflow has the screen that will show when a status is changed, I want the message to be on that screen. 

Ah, I thought so. That is *not* an issue view screen. It's an *edit* screen. The message-for-view fields only appear on issue view. The message-for-edit fields only appear when Jira goes into edit mode - create, edit or transition screens. So try a message-for-edit field! (Their names are as clear as mud in my opinion...)

Oh there it is! Thank you Nic, thats great, funny how you can spent an hour with the answer right in front of you! Appreciate your help.

I don't think it's particularly obvious. And I did exactly the same the first dozen or so times I tried to use any massage fields.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

172 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you