Adding Jira Users to HipChat

I am configuring HipChat for the first time and want to simply add existing JIRA users to HipChat.  However I only see that I can send in invitation.  What I am expecting is that I can select existing users from JIRA to add.   I have the JIRA integration to HipChat in place.   What am I missing?

 

2 answers

This widget could not be displayed.

@Frederic Champlain, you should be able to invite users from the global integration screen (see the screenshot in the top right):
image2015-8-17 9:59:45.png

It allows you to pick existing JIRA users and invite them to join HipChat: https://confluence.atlassian.com/display/JIRA/Configuring+JIRA+with+HipChat#ConfiguringJIRAwithHipChat-Inviteusers

 

We show this option only to people who have free HipChat group (because every added HipChat user will cost extra money and JIRA admin might not realise it when inviting new people). But even payed HipChat groups can access this feature directly: https://<YOUR JIRA URL>/plugins/servlet/hipchat/invite.

This widget could not be displayed.

Hi Frederic,

I was talking with a few engineers from Hipchat and I could confirm that you need to send the invitation, you can't select the users there to have in Hipchat because you're running on the Cloud your JIRA.

Cheers,
WZ

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

150 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you