Adding Jira Users to HipChat

I am configuring HipChat for the first time and want to simply add existing JIRA users to HipChat.  However I only see that I can send in invitation.  What I am expecting is that I can select existing users from JIRA to add.   I have the JIRA integration to HipChat in place.   What am I missing?


2 answers

1 vote

@Frederic Champlain, you should be able to invite users from the global integration screen (see the screenshot in the top right):
image2015-8-17 9:59:45.png

It allows you to pick existing JIRA users and invite them to join HipChat:


We show this option only to people who have free HipChat group (because every added HipChat user will cost extra money and JIRA admin might not realise it when inviting new people). But even payed HipChat groups can access this feature directly: https://<YOUR JIRA URL>/plugins/servlet/hipchat/invite.

Hi Frederic,

I was talking with a few engineers from Hipchat and I could confirm that you need to send the invitation, you can't select the users there to have in Hipchat because you're running on the Cloud your JIRA.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,082 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you