Adding JSD customer to filter subscriptions

Hi

Is there a way to add JIRA Service Desk customers to filter subscriptions, for JSD issues?

There is a "service-desk-customer" group which is available to the subscriptions, and I was able to add a customer user to that group, but he has not received the email. 

Any ideas?

Thanks!

Cheryl 

2 answers

0 votes
Steven Behnke Community Champion Feb 26, 2016

I don't believe it will work for non-licensed users. I am not positive though.

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