I have tried the above on jira4.1, unfortunately it doesn't work. I am basically trying to add a text custom field which should be straight forward.
you're referinc the same documentation as in this questions:
Does the answer help you?
Is anthing in the logs? If not, take a baby step first. See if you can get hard coded text in the email. Just add something like "HelloWorld", to the .vm file and see if you can get that sent out. If that works, then your process to update the template is correct and you should be good to go with added the custom field and make sure you're using the correct field ID.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot