I have a standard handler:
"Create a new issue or add a comment to an existing issue"
I've noticed that the comments sent from Outlook are not stripping the body of the previous email to which I am replying to.
I have tried adding a second handler that just does Add a comment before a specified marker or separator in the email body I've used a Regex expression Split Regex: /De :*/
to catch the Outlook replies (De is From in France)
But that does not seem to do anything. In fact I am getting the feeling that my first handler (which also can add comments) is not letting the second handler do anything. Is that possible ?
IF you add multiple handlers who gets precedence ?
Thanks, I already read it and it does not answer my question "IF you add multiple handlers who gets precedence ? " I'm using method 3. but it's not doing anything differently. So I think my first handler "Create a new issue or add a comment to an existing issue" is intercepting / blocking my second handler which uses method 3...
Method 3: The method below will strip anything after "From: " in a reply message, using the mail handler 'Add a comment before a specified marker or separator in the email body'.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs