I am trying to add approvals to the field: stakeholder approvals. I want there to be an approve/decline button for multiple approvers.
In this document: https://confluence.atlassian.com/adminjiraserver072/configuring-jira-service-desk-approvals-832185058.html
it says that you have to add a custom field (user picker), which I did, but I am still not seeing the option to add multiple approvers.
Help?
Hey Talia,
Try adding the workflow to your service desk project and then adding the approvals. That is what I needed to do to get them to show up.
Thanks,
Kian
The workflow is already in the project. What exactly do you mean? can you give me directions step by step?
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That is not a service desk project. This functionality is for service desk. Pleas add the workflow to a service desk project and then add the approvals.
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Talia, the functionality that you mention is only availible for JIRA Service Desk projects. This is a separate application from JIRA Core or Software with its own license.
If you do not have a JIRA Service Desk license you cannot use the functionality.
For more information about Service desk, please check out this link:
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