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Add "name of organization" in notification

How can I add the "name of the organization" in the Customers section in notifications?

I want to agreagar the name of the organizations in the notifications.

Currently I use Jira Automation, and Codebarrel Automation



2 answers

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If the ticket is shared by the organisation, you can use ${request.sharedwith} to include the participants. See Configuring service desk notifications.


If you would like to specify only the Organisation, it's a yet-to-implement feature at the moment. See JSDCLOUD-4782. Please vote the suggestion to increase its popularity if you are interested in seeing that implemented and add it to your watchlist for future updates.

I already solved it, with Automatization of CoreBarrel


We would also like to see the option to customize the internal JIRA mail notifications with "Organization" for example.

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