does anybody know about a service desk add-on / extension which allows to add more details to the customers profile?
In our business scenario we receive customer requests at our service desk and the customer has to pay a specific amount of money (based on the hours we spent on the request) for every request that he creates. So we somehow need to be able to capture payment data in the customer profile (e.g. customer can choose between paypal / credit card / invoice and add the details in his profile).
Does anybody have an idea about how to achieve this objective?
Thanks in advance!
One option I have seen come up over time has been User Profiles for JIRA. This will allow you to create custom fields that you can add to the user profile. Another options is Project Team for JIRA which allows adding custom fields to the JIRA user profile. Hopefully one of these will work out for you!
Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG