Add organization details using API during ticket creation

[abhinand_nimi]

I am automating the jira ticket creation format using rest/api. I want to add the organization details, the organization column is not found in the ticket creattion page. Can someone suggest me on how to add the organisation details?

[Kirill Karpelson]

Hello Thor,

Maybe this will help. I am writing in Python using jira module. Here's the code that worked for me to set the Organization in Jira Service Desk Cloud:

from jira import JIRA

options = {'server': 'https://......atlassian.net'}
jira = JIRA(options, basic_auth=('username','password'))

issue = jira.issue('TST-11')

# Set Request Participant (using the custom field id explicitly)
issue.update(fields={'customfield_12800': [{'name': 'john.smith@company.com'}]}

# Set Organization (using custom field id explicitly)
issue.update(fields={'customfield_12100': [2]}) # 2 is the ID of my TestOrg

Hope this helps. 

Kirill

[Thor]

It sounds like your field is not on the Screen for creating issues. Check your Screen Schemes and try adding the field if you haven't done so already.