Add-on licences need to match the number of users you have licenced in the system you have added them to.
When looking at JIRA, you might have JIRA Core, JIRA Software and JIRA Service Desk installed and licenced separately. The add-on licence needs to match the highest of the three, not the sum.
Hello, Community! My name is Gosia and I'm a Product Manager on Jira Server and Data Center here at Atlassian. Since 2002 when we launched our public issue tracker, jira.atlass...
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