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Add issue description to batched email notifications

Hello,

is it possible to add the system fields like description and comments field to batched email notifications?

I have tried this in the Velocity File IssueUpdateBatcher.vm (as described in https://confluence.atlassian.com/adminjiraserver/customizing-email-content-batched-notifications-976770772.html):

#disable_html_escaping()
$header.projectName / $header.issueKey #if(!$header.issueState.deleted && $header.issueStatus && $header.issueStatus.name)[$header.issueStatus.name]#end

$summary
$description
$header.issueDescription
$issue.description
$header.issueKey
$header.description

but get no result in the sent mail (except for issueKey).

Thanks!

1 answer

Hi Christina,

If the description is edited or a comment is added I believe it will be included in the batched email. 

If you need an easy way to customize notifications you can use a third party app like Notification Assistant for Jira. However, we don't support notification batching at this time.

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