Add/invite additional users

I am unable to invite additional users to the account. I have clicked on the small cog in the top right hand side but can not see the Users link. I am logged in as the Administration User so I should have permissions.

1 answer

Hey Tim,

 

Are there other JIRA administrators on your instance? If so, could you please ask them to verify if you belong to 'site-admins' group? Please note that only administrators that are also member of this group can acess User Management session.

 

In case you're not able to verify that, please raise a ticket at support.atlassian.com so our support team can further investigate it.

 

Cheers,

Jose Raupp

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

70 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you