Add information to existing issues via .csv import

[Ole Kristensen]

Is it possible to add information to a bunch of already existing issues in JIRA via .csv iimport?

It seems that .csv import creates new issues instead of adding information.

[Andy Nguyen]

Hi Ole,

It's possible. Just create another column in the CSV file to contain exact issue keys and map it to Issue Key field during the import process. For example, if you have a project A with an issue A-1 and you want to update this issue's Summary and Description, besides Summary and Description columns (with updated values) in the CSV file, create another column named IssueKey with value "A-1", and then choose to import the file into project A. The following image shows how the fields should be mapped:

Cheers,

Andy

[Gianni Pucciani]

Hello,

Can you use the same approach to append some info? I mean, updating for example the Description without overwriting the existing one.

Thanks!

[Anand.Gulati]

I am interested in this too. Another question that I have is that if I write description in a particular format. (space, Return between different sentences, a list....) in CSV file can I import the description in JIRA ticket with the same format?