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Add customers to an organization button is not working

Hi there !


I'm trying to add customers to an organization but the button Add is simply doing nothing.

The result is the same when i use the button in the list of the organizations or the button inside the organization.


Do you have any idea ? If you need more details, don't hesitate to ask me. I'm quite new inside this community, i don't really know what i need tell you to help me :)

Thanks in advance.



1 answer

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Answer accepted

Hi @Fabrice_Chatenet and welcome to Community!

I recently came across the same issue, can you switch your Jira language to English and try again?

Hope this helps,

- Manon

Assuming your Jira currently is in French, here is the related bug: Adding customers to an organization in French language is not possible.

Hi @Manon Soubies-Camy,

Thank you very much! It really helped. 

You assumed correctly, our Jira is currently in French.

But to make it work, i had to change the language of my browser and not the language by default inside Jira.

I hope this may help other people while this little bug is still out here ;)


Good to know, thanks!

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