We have recently installed the Hide Time Tracking plugin.
It is doing everything we asked for and more except for one thing. It prevents some users with less privileges from being able to export issues in the issue navigator and view.
Has anyone got any suggestions on how to fix this as we don't want to give them the appropriate privileges but we want them to be able to export.
I am aware that Gebsun support already has a ticket to look into this (HTT-22) but I was wondering if there were any other avenues we could go down, or is it a matter of waiting for HTT-22?
I hope to hear from someone soon regarding this.
We will include HTT-22 in the next version but this option will be passed through jvm system properties (and require JIRA restart). We simply don't want to spend time building UI.
For more details see https://gebsun.atlassian.net/browse/HTT-22
Let us know if that solution satisfies your needs.
Hi Gebsun Thank you for answering me on this. I thought that may be the case, but didnt know if i was missing something. The reason for this is because I did what you described above and the first time I accessed JIRA as a user with no permission to time tracking but needed export capabilities and it worked, it let me export issues. However once complete i refreshed the page and entered another filter to gather results to export and the export button disappeared again. Do you have any thought on this? Why would it appear, work and then disappear again? Thanks Adam
That has not been released yet so you should not see Export button at all. What version do you use? If you are able to reproduce the issue with visible Export button then please let us know. We will investigate that. Below is an example how Export button can be enabled in setenv.sh (bat) once this new HTT plugin version is out: JVM_SUPPORT_RECOMMENDED_ARGS="-Dcom.gebsun.plugins.jira.htt.export.button.enabled=true"
Hi, We are working on JIRA 6.4 compatibility right now and plan to release new version at the end of next week. You can watch the plugin to be notified when new version is live: https://marketplace.atlassian.com/plugins/com.gebsun.plugins.jira.hidetimetracking Cheers, Gebsun
Hi Gebsun I have updated the version of the plugin to the recently released version 3.1.0 and applied the configuration setting in the setenv.sh file and restarted JIRA as requested. There does not seem to be any difference. The export button still does not appear for users with no permissions to log time against tickets. Do you have any thoughts on this? Jira is running as a service and is currently on version 6.2.7, which I am thinking may be the issue, but not entirely sure. Hope to hear from you soon on this. Kind regards Adam
The answer to this problem is to install at least version 3.1.0 of the Hide Time Tracking Plugin on your instance and then use the following link to insert this argument into your JIRA configuration and then restart it:
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