It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Add comment to issue on transition with User and status

In my comments in an issue, I want there to be a log of the issue's transitions, the to and from status, as well as the user that transitioned the status. I'm unsure how to implement this, but I already have Automation for Jira and would ideally not like to install another plugin.



1 answer

1 accepted

0 votes
Answer accepted


All of this is already tracked as a part of the issue history. Is there are reason you want this as a part of the comments as well?



My non-technical users want to be able to view this without having to navigate away from the issue. Is there an easy way for me to add the issue history to the issue screen?



Are they agents, or are they customers?

Agents can see that information by switching to "History" tab.


Screen Shot 2019-11-18 at 2.02.41 PM.png

I apologize, I don't know how I missed that. 


Thank you for your time!



Glad I could help Tyler, if this solved your issue please accept the answer!

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you