I used automation from jira to add request participants on new tickets from SD (one by one), ¡Cool!,
but ¿its possible to add an organization (customer group) as request participant?
Thank you for reaching out to Atlassian Community!
Currently, when we need to share a ticket with a group of customers, we can only use the field Organizations.
The Request participants is a user picker field, so we can’t add a group of customers or users to this field.
We have a feature request suggesting the implementation of this ability:
Please, click on vote and watch to receive updates about the feature.
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