Our request types have a field call Priority. In the customer view of help centre under My Request, is there a way to allow the cutomer to filter by the priority field the selected when a request was created.
Currently the my request view in the customer portal only allows the user to filter by
My Request / Organistaions Request
Request Contains (free text)
How can I add a filter or Priority so they can filetr by priorities
That is not possible yet, but you may want to vote for these feature requests:
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