Our request types have a field call Priority. In the customer view of help centre under My Request, is there a way to allow the cutomer to filter by the priority field the selected when a request was created.
Currently the my request view in the customer portal only allows the user to filter by
My Request / Organistaions Request
Request Contains (free text)
How can I add a filter or Priority so they can filetr by priorities
That is not possible yet, but you may want to vote for these feature requests:
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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