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Hi!!!

I would like to send an email notification when a custom field of an issue, is changed. Is it possible?

example: I have a customfiled named "PlannedDate" and if someone change this value in an issue, I wold to send an email to a few user.

In the Notification SCheme I saw that I have a lot of default event, but it is possible to create a custom event like this?

Regards,

Marco

3 answers

1 accepted

This is not possible wihout some development/scripting. You will have to write a listener to check if the custom field is changed and then throw a custom event.

Thanks. I think I wold change strategy.

Regards,

Marco

Using the script I commented below it's very easy to create a listener. Give it a try. There's a lot of documentation, from experience :D

What you could do is create a circular transition called "Set Planned Date" that returns to the same status as where it's called from and assign it a new event (which you can create in "Admin - Advanced - Events").

If you wish to send a custom mail with it's own HTML and different from the typical JIRA email, then I suggest you look into the "Email This Issue Plugin".

Hope this helps,

Jacques.

Hi Marco, you could try the Script Runner plugin. It has Builtin Script Listeners that you can configure to send a custom mail as notification.

Hope this helps!

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