I would like to send an email notification when a custom field of an issue, is changed. Is it possible?
example: I have a customfiled named "PlannedDate" and if someone change this value in an issue, I wold to send an email to a few user.
In the Notification SCheme I saw that I have a lot of default event, but it is possible to create a custom event like this?
What you could do is create a circular transition called "Set Planned Date" that returns to the same status as where it's called from and assign it a new event (which you can create in "Admin - Advanced - Events").
If you wish to send a custom mail with it's own HTML and different from the typical JIRA email, then I suggest you look into the "Email This Issue Plugin".
Hope this helps,
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :). In the spirit of this month's august-challenge, we're sourcing stories of Jira Service Desk activation fro...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs